The company needs to work on making its technology more accessible. And there's the rub with this UI: Users are likely to be befuddled over what counts as a measurement versus what counts as dimensions, even though Chartio offers clearly marked options in each. This means that, to be successful with a general business audience, much more is expected from vendors to compensate for that skill shortage. Data science skills are still hard to find in employees and applicants alike, and many users are likely to lack skills even in statistics. With the current UI design, the company is assuming more sophistication in business analysts than is typical in the real world, especially now that the "self-service" and data democratization trends are becoming so popular. Technically speaking, Chartio is fast and powerful, with few flaws. That's a march in the right direction in terms of overall usability and market appeal. Instead, data can simply be queried live from those databases. Chartio has an array of connectors for cloud-based relational databases, which eliminates the need to upload data to Chartio. The company says there are an additional 150 data source integrations available via its data partners, a group that includes HubSpot, Marketo, Salesforce, and Zendesk Support. Chartio has some things going for it but it doesn't beat our Editors' Choice picks IBM Watson Analytics, Microsoft Power BI, and Tableau Desktop.Ĭhartio has 22 direct data source connections, which cover the gamut from Amazon Redshift, Google Analytics (GA), and Google Big Query to CSV files, Azure, Hadoop, IBM DashDB, MySQL, and PostgreSQL. Chartio also stumbles hard against better offerings such as the user-friendly Microsoft Power BI but it did a bit better against Tableau Desktop, which also has some frustrating UI quirks. Chartio boasts an impressive processing engine but its user interface (UI) is still too clunky compared to top Editors' Choice IBM Watson Analytics. While SQL mode is meant for expert users, most business users will probably want to go with the drag-and-drop functionality. Users have the choice between the drag-and-drop interactive mode or the Structured Query Langiuage (SQL) mode. Either one can be had as an individual license (which costs $150 per user per month) or as a team license (which begins at $249 per month). Chartio has designed its self-service business intelligence (BI) tool to work in one of two basic modes.
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